Important Update: The 3G Network Shutdown

Prepare for the 3G Shutdown: Rogers, Bell, and Telus Ending 3G Services—Upgrade to LTE to Avoid Service Disruption

Canada’s major telecom providers are phasing out 3G services. Rogers has announced that it will shut down its 3G network on July 31, 2025, with Bell and Telus following suit on December 31, 2025. This means that any devices still using 3G technology—such as older cell phones, alarm panels, GPS trackers, or other connected systems—will lose cellular connectivity once the shutdown takes place. In some regions, users may start noticing reduced coverage or dropped signals even before these official dates. This 3G sunset will directly impact businesses and individuals relying on 3G-enabled systems, particularly security alarm systems, fire panels, elevators, and medical alert devices, which depend on reliable cellular communication. Once 3G is turned off, these systems may stop functioning properly if not upgraded.

To stay ahead of the curve and avoid service disruptions, it is strongly recommended to upgrade to LTE (4G) or newer technologies. LTE offers faster speeds, improved reliability, and broader network coverage, making it the current standard for cellular communication in security and automation systems. Acting early can help reduce the risk of unexpected failures and last-minute service calls. Proactively planning your upgrades gives you time to test, train staff, and ensure that your equipment is fully compatible with LTE networks. For security professionals and system integrators, this is a critical opportunity to connect with customers, assess their current infrastructure, and schedule upgrades well before the shutdown deadlines.

If your equipment still relies on 3G, now is the time to take action. The sooner you prepare, the smoother the transition will be—for your systems, your customers, and your peace of mind.